The Cisco IT Essentials (ITE) curriculum offers a hands-on, career-oriented learning experience with an emphasis on practical activities to help students develop fundamental computer and career skills. IT Essentials helps students prepare for entry-level ICT career opportunities and the CompTIA A+ certification, which helps students to differentiate themselves in the marketplace and advance their careers.
Here are some examples of working environments and jobs that may be available to students after completing this course:
A corporate or mobile environment with a high level of face-to-face client interaction. Job titles include enterprise technician, IT administrator, field service technician, and PC technician. A remote-based work environment that emphasizes client interaction, client training, operating systems, and connectivity issues. Job titles include remote support technician, help desk technician, call center technician, IT specialist, and IT representative.
The primary objective of this course is to help students prepare for entry-level positions in the ICT field. Job titles include enterprise technician, IT administrator, field service technician, call center technician, help desk technician, and PC or support technician. In addition, the curriculum helps students gain confidence with the components of desktop and laptop computers by teaching the proper procedures for hardware and software installations, upgrades, and troubleshooting.
Who Should Attend:
- Students seeking career-oriented, entry-level computer hardware, software, and networking skills.
- Students who want to gain fundamental computer hardware, software, and troubleshooting skills.
- Students who want to prepare for the CompTIA A+ certification exams.